Warranty
How long is the warranty?
A screen is a long-term purchase, so the warranty matters. Here is exactly what Kuycon covers, for how long, and where.
Two years in the EU
Kuycon monitors are covered for two years within the European Union and 12 months internationally, from the date of purchase. The applicable period follows the delivery country of your order.
The warranty covers material and manufacturing defects that stop the monitor working normally, such as a failed power supply or video input, or serious display faults.
Where it applies
The warranty applies to monitors bought from Kuycon on kuycon.co or from the authorised resellers listed there. Units bought on third-party marketplaces or from unauthorised sellers are not covered by the free warranty.
To make a claim, contact customer service with your order number and evidence of the fault; confirmed defects are resolved by repair, replacement or refund.
Covered across the range
Every current Kuycon monitor carries the same warranty terms.
- G27P. See the G27P →
- P27Z. See the P27Z →
- G32P. See the G32P →
Related questions
Warranty questions
Is it two years everywhere?
Two years in the EU and 12 months internationally, based on the delivery country of the order.
What does it cover?
Material and manufacturing defects that prevent normal operation, including power, video inputs and serious display faults.
Does buying elsewhere affect it?
Yes. The free warranty applies to purchases from Kuycon or its authorised resellers, not third-party marketplaces.
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Read the full guideWritten in September 2026. Specifications vary by model; check the product page for the exact configuration.